-
-
iPod Blues – Part VI – Return of the pissed off customer
-
So, I just got off the phone to Apple.
In India.
The on hold music was great, and the awesome thing was, they let me listen to it for an hour while they try to find where my iPod was. Isn’t that awesome of them?
So after an hour I get put through to somebody in Australia, (c’mon apple, you think I can’t tell the accents apart? I know you don’t hire a disproportionate number of Indian people who just happen to know the weather in Mumbai)
So after 20 minutes of shitty hold music (I think it was Australian Crawl) they tell me they have no idea where my iPod is and that neither does anyone they have spoken to at Strathfield Car Radio.
That’s probably why nobody has called me back yet. Maybe they thought I wouldn’t notice that my shiny $500 ex paperweight is no longer sitting on its receipt to stop it blowing off my desk.
I think I better get some sleep. I’ve got a lot of people to explain the finer points of customer service to tomorrow.
-
-
-
Oh FFS! Optus you MORONS!
-
I’m kinda pissed at myself here as well for believing anything that comes out these guys mouths.
I just got my K300i as a replacement for my T610, which even though it still works and has been quoted as costing only $75 to replace, is irreparable.
WTF?
It still fucking works, how can you not just fix the internal antenna so that it gets better reception?The K300i actually gets reception. W00t! I think, but no…
I go to connect it to my PC so I can download my phonebook but I’m not finding any Bluetooth.
I look again. Nope, not there.
Finally I look online and the phone that is meant to be a direct replacement for a phone with bluetooth DOESN’T FUCKING HAVE BLUETOOTH!!!!!1ONE
WTF am I meant to do with my headset? WTF do I do with my bluetooth hub now, that I only ever use with the phone?
I want my T610 fixed. Or I want a phone with bluetooth that works with FMA
Either way, I need a phone with bluetooth, and it looks like I’ll need a whole new car kit too.Which brings me onto Sony Ericsson. Fucking Bastards.
They have had my car kit for 1/4 of a year now. And now they want proof that it’s genuine.
YOU FUCKING MADE IT!
If you can’t tell your own work from somebody else’s what kind of shitty company are you?
Just fucking well replace it, it’s a $20 part, stop being cunts about it.
-
-
Copyright © 2008 Mike Brown. Site Design by John Kung.