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Ipod Blues: The final frontier…. (I hope)
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So, I got sick of waiting for this cheque from the Strathfield CFO that Brook said was coming and finally decided to do something about it.
So I got in contact with the community law service at uni and they finally got in contact with someone at Strathfield who wasn’t an outright bullshit artist. This person offered to immediately refund the cost of the ipod, which was nice, but I asked for some form of compensation for being stuffed around for 9 months.
At first, they offered me a 10% discount on any future purchases.
So, I’d give them a stack of cash, and then they’d give one 10th of it back to me, and that’s meant to be a form of compensation. I think not!
So after sending the new general manager (did I mention Brook left without telling anyone anything about my case?) an email explaining just how much his company has put me through, we managed to come to an arrangement.
I asked for a Sony Ericsson W810i, which retails for anywhere up $799. I got this instead of the $499 refund. Some people tell me I should have asked for more, and maybe I should have, as I know the phone would probably have cost them less than the refund. But it would have cost me more than $499 to pick one up, so I see as a good deal. If only I could have got a case and car charger with it…More on the phone later, as it’s pretty awesome. I’m just glad this saga has finally drawn to an end.
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